The location is quite convenient with a storefront, and they provide clear instructions for picking up and returning the car in advance, along with Chinese explanations. If there are any issues along the way, communication is prompt. However, they gave me a different car at the last minute with less fuel than expected, and the baby seat I reserved was not ready on time. Since I was in a hurry, I didn't have the time to argue much. You can't return the car at the airport, but they offer a free shuttle to the airport nearby.

The service personnel of the rental car company were very friendly. The procedures were very simple and took less than 20 minutes in total. The location was also easy to find, and returning the car was very convenient.

It took a bit long to pick up the car, but the staff at the counter were very nice and friendly.

The staff are always very friendly. I’ve been booking with apex quite frequently and they never fail with impeccable customer service and the cars they provide are very nice.

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