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Live chat Email us Service Code: 2711425217
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Reviewed: Fri, Aug 24, 2018
About Nissan: 10.0 /10
Absolutely highly recommended. Before renting, I didn't know that small cars cannot use the pass for certain roads. The staff calculated the cost difference between upgrading to a medium-sized car that can use the pass and continuing with the small car, including the toll fees for highways. They also clearly explained the additional costs of upgrading to a medium-sized car, allowing me to make an informed choice. The entire process took only ten minutes. The staff was very familiar and efficient with the rental process. If I rent a car again in the future, I will definitely use this service.

Relevant Reviews on Nissan in Japan

Amanda Veblen

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Reviewed: Mon, Mar 2, 2020
About Nissan: 10.0 /10
Very happy with the experience. When abroad, you can use the internet for free calls to customer service. They resolve issues efficiently and call back to provide feedback on the resolution, followed by an email. Highly recommended.
About QEEQ: 10.0 /10

Katherine Alick

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Reviewed: Wed, May 8, 2019
About Nissan: 8.0 /10
The pickup location is a 5-minute walk from the train station. The staff were very friendly and accommodating. We reviewed the documents and filled out the forms quickly before picking up the car. Returning the car was also fast, as they just checked the fuel receipt.
About QEEQ: 8.0 /10

Jennifer Wood

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Reviewed: Mon, Aug 7, 2017
About Nissan: 6.0 /10
Very good attitude

Jiwon

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Mini Van | Nissan Serena or similar
Reviewed: Wed, Mar 6, 2024
“Room to improve, but overall satisfactory”
About Nissan: 9.0 /10
I wanted to get ETC card and Hokkaido Pass, but the communication was not so smoothly gone through. However, overall, it was a pleasant business with them.
About QEEQ: 9.0 /10
Please enhance the function to communicate with local rent car agent.

K.Chulkaivalsucharit

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Full Size Van | Nissan Serena or similar
Reviewed: Fri, Nov 15, 2019
About Nissan: 7.7 /10
Space not enough for our group
About QEEQ: 8.0 /10
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