Very satisfied

The service was very satisfactory, the biggest regret was that they closed at 8 PM. I arrived at the store at 8:10 PM, and while the other three rental companies were still open, Nissan had already closed. Taking a taxi to the hotel was extremely expensive.

The pickup process was very simple, and there was no hard sell for insurance or other additional costs. The car was new and easy to drive.

A bit difficult to find the office , it was under ground and doesn’t send any access or map to guide of the location , u need to figure out yourself The pick up and drop off service very take times , if u in a hurry ... lollll But car condition is good , they speak very little of English .

Good and Instant confirmation , will de finely use easy rents car again

The counter staff was very helpful and even though they had limited english proficiency, there were printed instructions with pictures for us to go through. I appreciate that they provide some useful traffic rules which came in very handy for us first time drivers in Tokyo.