Overall, I am happy with the car condition but not the customer service's attitude.

worth the price you paid. very nice and comfortable car

So easy to make a booking

They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.

Fast pick up and drop off process

Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

Booking process was smooth and easy.