Professional, well-organized process, and both pickup and drop-off are convenient and quick. Received the invoice and deposit refund shortly after returning the car.

Very satisfied

Overall, it was quite satisfactory. The car was relatively new with just over 10,000 kilometers on it. However, there are two points to note: first, the deposit is not a pre-authorization but a direct charge; second, when returning the car, they required me to provide photos of the damage for them to acknowledge it was pre-existing. Luckily, I had taken pictures when picking up the car, otherwise, who knows what could have happened.

Overall satisfied

Had to wait a while at the branch, but ended up with a BMW X3, so it was worth it. Overall, a good impression of AVIS. Satisfied overall.