ごく普通の対応です。スムーズにお借りすることができました。

問題なく借りられました。

Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk. We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.

The platform worked well and provided very competitive car hire rates.

Extra charges for car return, rude attitude from counter staff, currently in discussion, targeting non-English speaking Chinese people.

The service was quite good, had a pleasant chat.

The attitude was okay, but they didn't explain key points about picking up and dropping off the car. They didn't escort us to check the car and just left the key for us to find it ourselves.