Picking up the car was quite convenient. Initially, I rented it for just two days, but later extended it for a week due to some matters. I made a call to extend the rental, but eventually had to visit a store to complete the process. Although the rented car was convenient, I initially booked a RAV4 equivalent but was given a gray Nissan X-Trail, which was ugly. I paid an extra 10 euros to get a Volvo XC60 instead. Overall, I am quite satisfied, but the detailed charges were confusing. I paid much more than I expected and was unclear if it was a deposit or something else.

The condition of the car was excellent, 12000km, the model was upgraded, but it wasn't a free upgrade - they did charge extra for the model upgrade. However, the fee wasn't very high and was acceptable. Returning the car was very smooth and the paperwork was simple. I just don't know when the deposit pre-authorization will be refunded!

1. The company has always been shady with bad service. 2. I rented twice and every time they overcharged me. This time was no different. After arguing at the counter, they immediately deducted 45 Euros. Very unreliable.

It was difficult to find the store.

I was upgrade and therefore more thank happy. Fuel was level to level which is always tricky cause you end up loading more fuel than originally needed, but okay. Was fine.

All right and no complaints