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Live chat Email us Service Code: 2256532125
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Reviewed: Sat, Mar 10, 2018
About Atlas: 2.0 /10
We waited at the airport for almost two hours! The shuttle never came! We called customer service countless times, usually couldn't get through, and only succeeded a few times. One time they said to look for a red Atlas van, but we waited an hour and it never came. Then we called again and they said the traffic is bad. The third time we got through, the same Indian-accented guy hung up on us as soon as I mentioned we had been waiting an hour! Terrible service! Low rating! We called again and they said the shuttle was from Easy Parking, not Atlas! We waited for so long for nothing! Totally ruined our schedule! Strongly not recommended!

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Spencer Toland

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Reviewed: Sat, Apr 7, 2018
About Atlas: 2.0 /10
Only one staff member available at the counter

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 2, 2019
About Atlas: 5.3 /10
We were given a VoxWagon Golf instead of the toyota Yaris. The car was filthy and reeks of cigarette for the whole 24 hours that we had it. There were lots of fluid stains on all the seats too. They shouldn't rent out this car to anyone! It took 30 minutes for Atlas to pick up the phone when we called them from the airport for pick up, which is after 9am, their opening time.
About QEEQ: 10.0 /10

N.Wee Teck

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 1, 2019
“Easy and fast process.”
About Atlas: 8.7 /10
Well done. Efficient. Got a toyota camry instead of the toyota corolla which i am happy for the free upgrade.
About QEEQ: 8.0 /10
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C.Slattery

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 20, 2019
“Great value for money.”
About Atlas: 7.3 /10
When I rang Atlas from the airport I was asked which terminal I was in ... not sure, but that was corrected when I spoke with someone. But we found the pickup area quickly, the bus arrived within 10 minutes and I was served quickly at pickup and dropoff. My only comment was that the car had plenty of scraped paint and was dirty inside - but for the savings I made vs hiring from the airport, I didn't mind at all. I will be a returning customer!
About QEEQ: 10.0 /10

Rhianna

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jul 31, 2018
“Excellent”
About Atlas: 9.2 /10
Like: Car was pristine and very low I'm. Cannot beat the price
Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.

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