Painless. Fast. No upselling. Car in the same class as booked.

I am not a car rental bucket shopper but took a chance here and was well rewarded: The total price was about 40% of what I had been quoted old line from a rental co

It's okay, there were three people handling the process which sped things up.

Excellent, very attentive service with a dedicated shuttle bus for pick-up

We had to pay an additional $13 fee per day for the privilege of allowing the spouse to drive the car. This is unacceptable and we will not rent a car from Thrifty anymore.

Like: Hannah was amazing! She made checking the car in an easy and quick process on a crazy return home day. She was friendly and even went out of her way to find us a luggage cart. Her extra efforts made a rough day easier to handle. Thank you Hannah, you are wonderful!!!!
Dislike: A bit confusing when picking up car with all the extra options.