Very satisfied. Quick pick-up, no additional insurance charges, smooth drop-off process, and will continue renting cars on the QEEQ platform. The actual car received was a Mitsubishi ASX, and its condition was excellent.

I don't understand why QEEQ partners with this car rental company. Check the reviews on Google; they are seriously discriminatory against Asians. Our experience was terrifying. Although the staff we encountered were not severely discriminatory, they were extremely slow. It took over an hour to process, and even though we had already paid in full, they attempted to charge us again. We had to find another staff member to confirm our payment. Additionally, they aggressively pushed insurance, even though we had already bought comprehensive coverage. Overall, it was a horrifying experience.

The rental company's translation document provided by the platform was not accepted by the store, saying it lacked certain paperwork. It required complex communication and multiple employees just to get it sorted out. Very confusing. (The Indian staff were unfriendly towards Chinese people)

There was Chinese service when renting the car, but not when returning it.

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

メールでの質問に、すぐに回答がありました。