Fast service without any upselling. When returning the car, I purchased the store insurance, and the inspection process was minimal, completed in just a few minutes. However, the car was quite old, had an unpleasant smell, multiple scratches, and lacked a parking camera. It's the worst car condition I've encountered so far.

Overall satisfied. During the period, a tire blew out, causing significant delays. They couldn't replace the car promptly and insisted on fixing the tire. Even the tire replacement was delayed, and we waited a long time for the tow truck. Time is so precious during trips!

Very satisfied

The car model was exactly as requested (unlike many companies that always provide 'similar models'), and the vehicle was in great condition. Arrived at dawn, and both the store staff and the car delivery personnel were very friendly. The pick-up and drop-off instructions were very clear, but communication requires English. Big company, you get what you pay for!

Convenient location for pick-up and drop-off, efficient procedure