Very good

Had to wait a while to get the car despite no other customers.

Queue? There were no cars, watched someone else drive off with the car I booked.

The reception desk was easy to find, and the staff appeared promptly. We arrived a bit early, and since it was midnight, there was no one to assist us initially. However, right at 12:30, someone came to help us. Overall, the efficiency was acceptable.

The only dissatisfaction was when returning the car. I got lost and wandered around for a long time. It took a long time to communicate with the rental company, and they just kept saying they were off work. Negotiating a late return was quite troublesome. Overall, it was a fairly good experience. The car had a problem; the automatic transmission kept stalling, and in Thailand, this caused numerous rolling incidents.