Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

I contacted QEEQ help lines couple times, they have been helpful.

Great customer service

Front counter staff was very helpful. There was a long queue but worth it.

As always best app in comparison of car rental companies offer best online insurance and confirmation with no time.

Though I booked for a Rogue Nissan , it was not available. I got a Kia Forte but turned out to be the best for it is fast and good on gas. My family enjoyed the ride and I enjoyed thoroughly the drive. Thanks routes.

On line the hours were 7:00 am opening however the shop did not open until 7:30, so we had to wait half hour until we were able to pick up the car. Otherwise everything was great! Quick service, clean car. We will book again. hank you