The price is relatively high and the insurance process is a bit troublesome if you need to make a claim.

This rental experience was very unsatisfactory compared to previous ones. Your company requires the renter to be the sole driver. If additional insurance is not purchased, my husband is not allowed to drive! I only used my name to pay for the car online, but I am not the driver! Therefore, I am very dissatisfied! Other companies such as National, Yesaway, and Chic Car Rent do not have such requirements or extra named driver fees. So, I will not rent from Europcar again in the future.

The counter of europcar is on international part of the airport. If you come from domestic flight, you need to change airport (2min walk)

Great overall. One thing that annoying is that they push to buy more insurance even when I already purchased extra insurance during booking online.

Got to walk to carpark to Collect/return car. When I reached still have to wait for car to arrive

Good