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Search for GREEN MOTION Car Rentals in Edinburgh

Don't use Green Motion, just don't

Reviewed: Sat, Jun 1, 2019
About GREEN MOTION: 8.0 /10
Terrible customer experience with Green Motion. They rent the cars out cheap but put every conceivable obstacle in your way to make you "have to" get their inflated insurance. First I was told I hadn't had my full licence long enough, then they changed their mind?! Then they told me that in order to get the car I had to provide a letter from my boss on company letter head as I was using a corporate card. This is not explained anywhere at all that I can see, and not possible in the time frame. When I went to leave I complained to the boss, who then allowed me to use my card (so their rules are bogus), upgraded the car, gave us a free extra driver, and unlimited mileage, BUT we had to get £400 excess cover at a cost of £120 pounds for 5 days. We already had insurance but were stuck and had to take it. So £33 car hire costed £153. But PUSH THEM ON THEIR BOGUS PRICES
About QEEQ: 10.0 /10
Fine
Volkswagen Polo image
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

I.Batchelor

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Mini | Fiat 500 or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Sep 30, 2019
“Mixed Feelings”
About GREEN MOTION: 7.0 /10
The wait for collection was appalling spent over an hour with nowhere to sit and be comfortable, they did not accept your insurance for the car so we felt we were pressurised and intimidated to pay an extra excessive amount to carry on with the rental. They did upgrade the car but that was because we were not happy with the situation. Also there were other people in the same situation and they also were not happy with Green Motion.
About QEEQ: 10.0 /10
Overall booking with Easyrentcars was pleasant until we actually got to the pick-up point, then it all went wrong (see comments opposite). When I communicated with your customer service they were certainly on the ball and keeping in touch with e-mails constantly, and we still have dialogue with you trying to resolve this dispute and look forward, hopefully for a good result.
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Full Size Van | Mercedes-Benz Vito or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Sep 16, 2019
About GREEN MOTION: 6.7 /10
Not clear insurrance conditions vs the one from booking. Damage price extremely high
About QEEQ: 9.0 /10

A.Williams

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Economy | Volkswagen Polo or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Aug 12, 2019
“Only negative was waiting over two hours to collect vehicle.”
About GREEN MOTION: 10.0 /10
Waited over two hours to collect vehicle.
About QEEQ: 10.0 /10

C.Gavzey

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Compact | Volkswagen Golf or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Jul 22, 2019
“don't forget NI number and DVLA clearing!”
About GREEN MOTION: 9.3 /10
It took a long time to get all the admin sorted as I was not aware I should have my NI number and DVLA code and clearing done. As I did not know my NI number I had to phone around and finally got this all sorted. It was good that I had taken my passport along as well, because a second ID was needed.
About QEEQ: 8.0 /10

A.Speksnijder

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Mini | Fiat 500 or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Thu, May 2, 2019
About GREEN MOTION: 10.0 /10
The waiting time and handling documents takes very long. Counter was understaffed. Also the creditcard deposit is very high for such a small car and the refund takes a long time. This huge amount is blokking my creditcard for to many day's
About QEEQ: 10.0 /10

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