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Live chat Email us Service Code: 2678346217
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Reviewed: Mon, Aug 28, 2017
About Hertz: 8.0 /10
The car was in good condition, and there were minimal insurance sales pitches. The rental fee was slightly high. I wanted to rent an MPV, but the staff informed me that the car wasn't ready yet and offered me a Nissan SUV (7-seater) instead. However, when I went to pick up the car, I found it was a Hyundai compact car. I had to go back to verify and adjust, which eventually got resolved but wasted half an hour (angry).

Relevant Reviews on Hertz MIAMI INTL AP

Lynn John

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Reviewed: Wed, Mar 26, 2025
About Hertz: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Franklin Raphael

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Reviewed: Tue, Aug 27, 2024
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Perry Lytton

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Reviewed: Mon, Jan 29, 2024
About Hertz: 10.0 /10
Excellent service attitude, they tried their best to solve the issue of unavailable car models.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Fri, Aug 26, 2016
About Hertz: 10.0 /10
Picked up the car at Miami Airport. The signage was very clear, directing us all the way to the rental center. The queue was a bit long, but we got a really good car that easily fit 5 pieces of luggage. Returned the car at Orlando Airport. After inspection, the staff even drove us to the terminal entrance for our airline, which was very considerate. Hertz offers great service and well-maintained vehicles!
About QEEQ: 10.0 /10

Jan Walravens

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Economy | Mystery car or similar
Reviewed: Wed, Aug 23, 2023
“Nice car but in a poor condition with terrible customer service.”
About Hertz: 7.0 /10
The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.
About QEEQ: 10.0 /10
Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)

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