The service level met expectations, no upselling of insurance, efficient car handover process. Although the car was relatively old with 170,000 km, it was still fuel-efficient.

The store is easy to find

Terrible staff at the counter (night shift). I will not come back to use the service again.

Should add details of additional expenses in the booking document as well. But I appreciate the feedback you have given.

Booked Honda HRV, Car is relatively new, mileage only 10k kilometers. Spacious car, easily enough for 4 big luggage. Will go back again!

Easy and fast process!

I'm getting the exact car model (Nissan Almera) that I booked through the website. The car is spacious enough to cater 5 adults and one small kids. Moreover, the staffs were so friendly and efficient where the car pick-up and drop-off time is really fast which is beyond my expectation. I will definitely come back for Europcar again!