Very good.

The car was in terrible condition, extremely old and rundown. It is far older than the claimed 2016 model—likely a decade or more old. It's absolutely not worth the rental price. While driving on the highway in the rain, the windshield wipers were rusty and broke apart as soon as I used them, making it impossible to see the road clearly. This car is unacceptable. Be cautious when renting here, as such poor-quality vehicles should not be offered for rental and cause trouble for customers.

The service attitude was great, and there were staff members who spoke Chinese. All the staff were very friendly.

Fairly satisfied.

The guys at the counter were helpful in guiding us from the KLIA arrival hall to Block D as it was a bit of a walk and not really straightforward. The pick-up process was smooth, so was the drop-off. Never had any issues during the duration of the rental.

Booking via Easyrentcars.com was smooth. The customer service was quick to respond but were not able to answer questions immediately. They had some of the best deals wrt car rental. Will book through their platform again