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Reviewed: Sat, Oct 8, 2016
About Hertz: 10.0 /10
The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz VANCOUVER INTL AP

Frank Milton

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Reviewed: Mon, Feb 12, 2024
About Hertz: 10.0 /10
Highly satisfied
About QEEQ: 10.0 /10

Marlon Gosse

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Reviewed: Thu, Aug 1, 2019
About Hertz: 6.0 /10
They pushed for insurance and were unhappy when I declined. The car they gave us had a flat tire, but we checked and found it. Eventually, they replaced it with another car. The return location was okay.
About QEEQ: 10.0 /10

Julian Kennedy

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Reviewed: Tue, Aug 7, 2018
About Hertz: 6.0 /10
They keep trying to sell additional insurance and push for upgrading to more expensive cars. The staff, especially the Indian people, assume that Chinese people are easily fooled and have lots of money. They even try to scare you by saying the insurance doesn't cover certain things. Does booking through Zuzuche make you more prone to being misled? Next time, I'll rent directly from the car rental company.

Zora Josh

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Intermediate | Toyota Camry or similar
Reviewed: Mon, Sep 19, 2016
About Hertz: 4.0 /10
I have rented cars from Hertz in many places, but the experience at the Vancouver airport was quite poor. They kept pushing additional insurance even though I emphasized multiple times that I had already purchased full coverage. They insisted that towing fees were not included, and so on.

Simon

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Compact | Volkswagen Jetta or similar
Reviewed: Wed, Aug 17, 2022
“I got a great deal on a good car with no surprises or issues.”
About Hertz: 9.0 /10
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
About QEEQ: 10.0 /10
Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.

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