EXCELLENT

One of the Indian staff members did not seem very friendly. When I was picking up the car, I noticed a dent on the gas cap that was not listed on the inspection sheet. I asked him to come outside with me to check it, but he insisted it was impossible and refused to go. I then found another white colleague who came with me, and the Indian staff member even gave me a dirty look.

Car was great, process was simple and quick. Only comment was I waited for a pickup shuttle at the airport took a half hour... this was mainly due to me not noticing the small "carhood" sign on the white van. Could benefit from having better advertising/signage on the van like some of the other rental companies.

Price ending up being more than expected.

Counter staff were helpful & knowledgeable. The cleaning agent seemed to be masking a horrible smell (maybe cat urine) & the smell lingered for the whole rental period.

Like: The quality of the car althou it was not similar to my request.
Dislike: The mileage is not unlimited and car seat rental is a little too pricey as it is charged on daily basis.