The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written

La voiture était sale

When I was booking, I was not aware that they are not at the airport. After arriving the airport, I was confused on how to get to the pick-up location. I called their customer service and nobody answered. So I used Google map, and used the sky train and walked a bit to get there. Over all, the rental price is cheaper so it's still worthy to me, but I hope that the customer can be introduced about how to get to the pick-up location smoothly when they arrive at the airport.

They didn't have any cars so they ended up giving us a Van. Which ended up costing us almost twice as much in gas. Van was good, everything worked well.

Scammers. Terrible experience with the shuttle, pick up process, inspection and return. I am embarrassed for the operations of this company, its staff and its location.