The staff had a great attitude and did not try to upsell insurance.

The process was quite simple. You just need to answer some traffic regulation questions. Otherwise, nothing special.

There was an African-American female staff member who had a terrible attitude, like we owed her money. Half an hour after picking up the car, we were informed of several complaints against us. We were asked to return the car to the rental office, and our order was forcibly canceled without a refund. When we requested details and evidence of the complaints, we were told that the complaints were only received over the phone with no specific details provided. Isn't this just a scam targeting Chinese people?

Service was fairly good, staff were quite welcoming

Easy to to call for pick up. Shuttle doesn't take that long. Good car condition.

easy platform, convenient to use apps.