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Live chat Email us Service Code: 4315717171
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Reviewed: Sun, Jul 23, 2017
About Big Thumb: 10.0 /10
Convenient and quick. Easy car pickup at the airport. Staff proactively communicated via SMS to inform me of the pickup location.

Relevant Reviews on Big Thumb LANGKAWI INTERNATIONAL AIRPORT

Sheila Warren

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Reviewed: Tue, May 2, 2017
About Big Thumb: 10.0 /10
Reliable company, the car was quite new.
About QEEQ: 10.0 /10

Nora Keats

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Reviewed: Sat, Feb 17, 2018
About Big Thumb: 10.0 /10
Except for the car being a bit old, everything else was great. Reliable service.
About QEEQ: 10.0 /10

Ophelia Housman

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Reviewed: Wed, Aug 2, 2017
About Big Thumb: 10.0 /10
Excellent service attitude, simple procedures! The vehicle was in great condition!
About QEEQ: 10.0 /10

Belinda Alsop(p)

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Reviewed: Wed, Jul 19, 2017
About Big Thumb: 6.0 /10
I rented three 7-seater MPVs for this trip, and the whole process can be described as 'good things come to those who wait.' Throughout the process, we encountered various issues - the originally reserved cars were unavailable, changes to car models, one car's key couldn't lock the door, and another had a leaking tire. If these problems happened domestically, I believe everyone would find them overwhelming, and they are even more troublesome abroad. Thankfully, with the help of WeChat and their Chinese customer service, all these problems were resolved one by one. Overall, I am satisfied. Additionally, a few reminders: First, taking photos when picking up the car is essential to avoid unnecessary issues. Second, gasoline is very cheap in Malaysia, and many gas stations are self-service. You only need to fill up with 50 MYR at a time, as Langkawi is small and doesn't require much fuel. Third, if you are driving on a secondary road and merging onto a main road, you must give way to the cars on the main, as they drive very fast there. Following our domestic driving habits could lead to accidents. Be careful!

Sam

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Mini Van | Toyota Innova or similar
Reviewed: Thu, Jul 26, 2018
“Excellent”
About Big Thumb: 9.0 /10
Like: I had left my laptop on the car. Staff are very friendly and honest even though i not even notice that Return to me after I didnt realize more than an hour, call me and return to me. Very good service Car is in good condition.

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