I am still waiting on my bond to be refunded it has now been 4 business days and nothing has come through. I had a great experience with staff and picking up the car and dropping off but now that I am chasing my bond refund no one seems to be responding to my emails or getting back to me which is really disappointing

Car had a dead battery and cobwebs inside hood. Had an after hour pickup scheduled and paid for. Emergency no went unanswered. Pickup location jump started car. But it died again on reaching hotel. Next day was Sunday. Again no one answered phone. 3rd day a person came and replaced battery at 3pm. Wasted 2.5 days of trip.

The car was okay. Nothing fancy. A/C was just okay. However it handled well and have no complaints.

A good booking platform, no concerns.

everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.

Wonderful experience. Have a direct phone number if you need to call them at any time of the booking and easy handover.