We were lucky enough to get a free upgrade to a newer, better model, and the whole experience was fantastic.

The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.

I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.

Went smoothly

Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.

More staff on launceston, i waiting the staff about 30minutes. Nobody there before