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We did not receive the car we ordered and it was just sufficient for our needs.

Reviewed: Tue, Feb 26, 2019
About Europcar: 7.3 /10
Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Archer Broad

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Reviewed: Sun, Mar 26, 2017
About Europcar: 2.0 /10
The staff at Launceston Airport were terrible. They didn't provide the Toyota RAV4 I reserved and downgraded me to a Corolla without indicating a price adjustment. There were two of us, and they upgraded us to a three-row, seven-seater SUV, claiming it was a five-seater and not too big, obviously just trying to fob us off. We started the process at 5 PM, and by past 7 PM, after numerous negotiations through our rental company, the staff eventually said there were no Corollas or any small cars left, only this large SUV, take it or leave it. It was clearly unreasonable and abusive.

J.WHELLUM

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 6, 2020
“Excellent experience”
About Europcar: 10.0 /10
Everything went as expected. Great experience
About QEEQ: 10.0 /10
Excellent service

T.Stembridge

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Intermediate SUV | Hyundai Tucson or similar
Reviewed: Tue, Apr 30, 2019
About Europcar: 10.0 /10
We were given an upgrade at no extra cost. Thanks!
About QEEQ: 10.0 /10

S.Siswojo

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 5, 2019
About Europcar: 7.7 /10
More staff on launceston, i waiting the staff about 30minutes. Nobody there before

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Economy | Hyundai Accent or similar
Reviewed: Thu, Jan 17, 2019
“This was the first time we learnt about insurance to cover excess. This was hard work to understand”
About Europcar: 9.7 /10
Customer service very relaxed. Offered insurance which we declined (cover through travel insurance)
About QEEQ: 8.0 /10

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