Other rental companies have staff to greet customers in the international arrivals hall, but Nissan did not. The rental company staff did not pre-record the car's scratches on the form; they only noted them when the customer pointed them out. It was raining when we picked up the car, and the vehicle was parked outdoors, which made it difficult to inspect the body.

The car was brand new with less than 2500 kilometers. There are many locations, and there's no fee for returning the car in a different area within Tokyo.

Excellent service attitude and high efficiency.

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

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Exceed our expectations for both the service and the serana car itself. We would like to get the snow tyres for traveling in winter but their nissan cube doesnt have the snow tyres so they upgraded to serena model for us, it was fantastic