No communication barrier in English.

The car return inspection was very frustrating. Instead of a pre-authorization, they directly charged 1150 euros at the time of pickup. When I picked up the car, if I hadn't actively asked for an inspection, the rental staff would have just let me drive it away. The car was very clean, and I only took photos of the visible scratches without looking too closely. Returning the car was a terrible experience—using a flashlight for inspection?! Why didn't they use a flashlight during the pickup inspection? And charging 1150 euros directly on the credit card instead of a pre-authorization? This was the first time I encountered such a situation.

Average service, not very punctual.

There was no counter staff seem to be a meet & greet service had to walk quiet a way to collect vehicle with young children ( not good ) Vehicle not in great condition lots of minor vehicle damage Person who met us to collect & drop off vehicle very nice & very helpful

Perfect communications via whatsapp. Great service.