Very patient.

When I arrived at the rental store to pick up the car, there was absolutely no one there. I tried calling several times but no one picked up. The store hours posted at the door said it was open until 6 PM. It was raining, and we were there with children late at night, so we had no choice but to have the hotel send a car to take the elderly and children back. Since no one answered the phone, we didn't know if anyone would come later. I called the car rental hotline, and the only response was to wait. I had an urgent matter the next morning and needed the car. After a long wait, I finally got through to a staff member who came over. Although the staff was polite, waiting that long in a foreign country with a closed store late at night was really unpleasant.

A call to Bizcar before drop-off was needed to avoid long waiting for their staff to get the car but we were not informed at pickup so had to wait and almost caused us late going to the gate for departure.

Good

Good staff and take care

Like: Brand new car