Excellent Service from Tamra!

South Korea

Reviewed: Sat, May 25, 2019

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.

Small SUV | Renault QM3 Guaranteed model

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

HK Ng

South Korea

1 days rental

Medium SUV | New Hyundai Venue 2019 or similar

Reviewed: Fri, Dec 20, 2019

“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”

About tamra: 8.0 /10

Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.

About QEEQ: 8.0 /10

Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.

W.Chan

South Korea

1 days rental

Medium SUV | Hyundai Tucson or similar

Reviewed: Sat, Jul 27, 2019

About tamra: 7.3 /10

just one staff can communicate with us by english and poor instruction to pick up location

AznulN

South Korea

1 days rental

Intermediate | Renault Samsung SM5 or similar

Reviewed: Thu, Jul 4, 2019

“Easy and worth it”

About tamra: 9.7 /10

Smooth pick up and drop off. Car condition is OK. Only a boot space is taking up by LPG tank.

About QEEQ: 10.0 /10

Easy to book. Worth with discounts. Recommended.

South Korea

1 days rental

Economy | Kia Morning Guaranteed model

Reviewed: Fri, May 31, 2019

“Pretty satisfied although not perfect.”

About tamra: 8.3 /10

Booked a Kia Morning but got a Cheverolet Spark. Asked for full tank fuel but got only half a tank. Some unknown sounds from within the vehicle especially on uneven road surfaces. Otherwise pretty good. Car collection and drop off was hassle free.

About QEEQ: 10.0 /10

A.Blank

South Korea

1 days rental

Economy | Chevrolet Spark Guaranteed model

Reviewed: Wed, May 1, 2019

“Everything fine”