Excellent Service from Tamra!

South Korea

Reviewed: Sat, May 25, 2019

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.

Small SUV | Renault QM3 Guaranteed model

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Helen Emerson

South Korea

1 days rental

Reviewed: Sat, Apr 13, 2019

About tamra: 6.0 /10

About QEEQ: 10.0 /10

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Sat, Feb 1, 2020

“Won’t come back due to car condition”

About tamra: 7.0 /10

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

H.Lai

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Fri, Nov 1, 2019

“Quick disappointed”

About tamra: 5.7 /10

Car condition really not good

About QEEQ: 10.0 /10

Generally good

M.Abdullah

South Korea

1 days rental

Full Size | Kia K5 or similar

Reviewed: Sun, Jul 7, 2019

“One of the best experience I ever had.”

About tamra: 9.3 /10

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

About QEEQ: 10.0 /10

Platform easy to use. Straight forward.

T.Wong

South Korea

1 days rental

Economy | Hyundai Avante Guaranteed model

Reviewed: Tue, Apr 30, 2019

About tamra: 5.3 /10

The car was dirty and not cleaned properly. The windscreen wasn't cleaned properly and was difficult to see through at night. The car condition wasn't great - there were issues with the gear which didn't affect the drive however you could hear sounds when you were turning the steering wheel to the left. The wheel didn't have enough air either. It was a bit of a hassle having to take a shuttle bus from the airport to collect the car. Waiting for the shuttle bus to arrive, and waiting for other passengers took some time.

Excellent Service from Tamra!

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

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