Easy and modest

It's fairly good.

The car I received was very old, covered in scratches and with a total mileage of 139,000 kilometers. I asked the rental company to change the car, but they refused. I reluctantly drove it on the road; fortunately, during the 4 days of rental, the car didn't break down, although the power was somewhat insufficient. The air conditioning worked well though. Overall, the service was mediocre. I suggest not using cars with a mileage of 140,000 kilometers for rental services anymore.

Good

I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location. Except this the service was good.

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.