Very friendly, but there was a shift change right when I arrived. They mistakenly thought my order was combined with another customer who was also renting a car. It took more than an hour to get the car, but the service attitude was consistently excellent.

It's an international car rental company, quite good.

The car I received was the same as the one I booked. It was very new with only 5000 kilometers. The car was in excellent condition. AVIS's service was quite good, and they did not require a translated or notarized driver's license; I just handwrote my English address for them. The drop-off location was somewhat hard to find, so I recommend noting the route when you pick up the car.

I booked a Volvo S60, but there was no such model available at the site. AVIS provided a new Ford Mondeo with only 4110KM of mileage. The tank was full and the car was very clean. Driving it was very comfortable. The staff detailed the necessary precautions when I picked up the car. I voluntarily purchased additional tire and glass insurance. Overall, very satisfied!

I picked up the car from the Izmir city center branch, no need to queue, and the staff was quite efficient. When we returned the car at Kayseri Airport, as soon as we entered the airport parking lot, the staff promptly approached us to check the vehicle and complete the paperwork. It only took a few minutes, I have to admire their efficiency.