Given a free upgrade very nice gesture!

Website. unlike some others . was clear and easy to navigate with no late add on's

It was very trouble free

Good value and kept informed

The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good

Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

Good value for money.

Great to compare the various car hires available. Happy with the discount code as well.

All good.

A bit too pricey for a two day hire!