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Search for Yes Rentals Car Rentals in Auckland

excellent customer service, affordable but time consuming

Reviewed: Thu, May 23, 2019
About Yes Rentals: 8.7 /10
The pick up location was not clear in the instruction email. A picture of the location or map of how to get there would be perfect as Auckland is a small airport it had two pick up zones for taxi vans and regular pick up. The customer service rep didn't speak fluent english but luckily for us we spoke Chinese, so we got a long just fine. Yes Rentals is located approx. 10 min drive from the airport. It is time consuming if you're in a tight schedule, 10-15 mins pick up time, 5-10 min admin work, then dropping the vehicle off and travelling back to the airport again. However, if you're not a hurry and you're looking for cheap rental prices then I highly recommend Yes Rentals.
About QEEQ: 10.0 /10
Toyota Camry image
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Full Size | Toyota Camry or similar

Relevant Reviews on Yes Rentals Yes Rentals Auckland

S.Williams

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Economy | Mazda 2 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jul 1, 2020
“Excellent customer service and a good value vehicle”
About Yes Rentals: 8.0 /10
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
About QEEQ: 10.0 /10
Very easy but a small problem as advised confirmation would take 1 - 3 days. this was quickly rectified by the very helpful staff member who answered my call and sent links to alter booking. excellent service from this individual

Rei Nguyen

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Full Size Van | Toyota Alphard 8 Seats or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jun 11, 2020
About Yes Rentals: 10.0 /10
Staff is very friendly and I would like to see her my next trip. Highly recommended.
About QEEQ: 10.0 /10
Love this app due to giving me best deal ever. Love you 3000.

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Compact | Toyota Corolla or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Feb 28, 2020
“Easy peazy breezy”
About Yes Rentals: 9.3 /10
Great car, and value for money. Close to the airport.
About QEEQ: 10.0 /10
So easy to find cars at the best price.

KAT

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Medium SUV | Toyota RAV4 or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 20, 2020
“Wait time too long”
About Yes Rentals: 6.0 /10
Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor
About QEEQ: 8.0 /10

C.Elorde

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Compact | Toyota Corolla or similar
Yes Rentals
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Nov 21, 2019
About Yes Rentals: 6.7 /10
The Car is not tidy and it smells bad! The staff however sprayed something like a freshener to reduce the stinky smell.
About QEEQ: 10.0 /10

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