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Live chat Email us Service Code: 3727539125
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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Hilary Addison

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Reviewed: Fri, Aug 31, 2018
About Alamo: 10.0 /10
You can complete the procedures right inside the Salt Lake City Airport, making it very convenient to pick up the car! The service attitude is very friendly, there is no forced insurance sales as rumored.
About QEEQ: 10.0 /10

Bblythe Brooke

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Reviewed: Thu, Jul 20, 2017
About Alamo: 10.0 /10
Convenient, fast, and good vehicle condition.
About QEEQ: 10.0 /10

Dominic Palmer

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Reviewed: Mon, Dec 18, 2017
About Alamo: 8.0 /10
The car was very new, but you might not get the exact model you initially wanted. Usually, you have to pay for an upgrade. However, the upgraded car will exceed your expectations.
About QEEQ: 10.0 /10

O.Greenacre

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Fri, Jul 29, 2022
“Nice car, decent service”
About Alamo: 9.0 /10
Efficient and professional service
About QEEQ: 10.0 /10
Love it
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M.Rodriguez

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Standard | Toyota Camry or similar
Reviewed: Tue, Aug 28, 2018
“Great”
About Alamo: 10.0 /10
Like: Service provided to meet expectations
Dislike: None

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