Are you serious? Fix your own issues first!

Pickup took more than 30 mins, first time the driver didn’t stop even after waiving hands... finally when I reached the rental agency, they forced me to buy insurance as they won’t honor the complimentary insurance and I have to buy the insurance from them even though I said I don’t need it as my credit card covers the Collision damage.. at the last moment I wasn’t saving enough by switching to another agency and was already running late for my trip...

The wait time to pick up the car could have been lesser. Also, the time taken to return the deposit amount is unusually high.

Best rates as usual, didn't have to contact customer service at all.

The car given to me was smaller than expected. I paid for an intermediate vehicle and received a hatchback.

Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport.
Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.