The rental company strongly pushed other premium models and insurance. I mentioned I already had insurance and would not purchase more. After I declined, they switched the Mercedes to an Audi and claimed that without upgrading there would be no navigation (although the Audi did have navigation). I had seen the Mercedes model when I arrived, but the company insisted it was unavailable. The service experience was not good. Fortunately, the Audi A5 was in good condition, so I didn't pursue the matter further.

It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..

Superb service. Particularly good stuff on arrival.

Easy to use, good prices

Good value for money.

Great to compare the various car hires available. Happy with the discount code as well.

Like: The vehicle I booked was lovely and was great value for money.
Dislike: The guy on the rental desk wasn’t particularly friendly at all. It doesn’t cost anything to smile. The guy who mans the returns area was lovely though.