Absolutely Perfect

Overall good, but some staff members have a rather poor attitude and can easily mess up pre-confirmed emails.

Well, I rented a Yaris but got a free upgrade to a CRV. There wasn't a car seat available for young infants, so we had to bring our own. Overall, the experience was quite good. The English accent was rather strong, so you need to listen carefully.

The only dissatisfaction was when returning the car. I got lost and wandered around for a long time. It took a long time to communicate with the rental company, and they just kept saying they were off work. Negotiating a late return was quite troublesome. Overall, it was a fairly good experience. The car had a problem; the automatic transmission kept stalling, and in Thailand, this caused numerous rolling incidents.

Very satisfied with the car rental experience. The staff were professional and very helpful.