Luckily, I took a video of the area under the bumper when I picked up the car. When I returned it, they said I caused the damage and casually mentioned that the insurance would cover it. My insurance has a deductible, though. After showing them my video, they double-checked their own photos to confirm.

The car rental went smoothly. Had to wait for 5 minutes to pick up the car. The store clerk took several photos with a pad, and of course, I did too. When returning the car, an elderly man quickly signed off. I’m happy to give a good review. Booked an automatic Suzuki Swift, but got a Ford Fiesta. Fortunately, it was a hybrid, relatively fuel-efficient. Space wasn’t large but suitable for Athens.

The rental office is located just outside the airport, very close. There are also signs for other car rental companies along the way.

No airport pickup, has to walk 5 minutes to the office. Counter staff was rude. Car was nothing like the one I saw in the pictures. The car condition was terrible, old and dirty with engine sounds. Upon returning the car, they knew exactly where to look for to find an odd chip in the paint job underneath the car, and charged me for the damage. I would not recommend this company one bit even if the rental is free.

Staff at Europcar were amazing. Getting there was confusing due to lack of clear direction at airport to look for Europcar rep.