The service was excellent, no unnecessary upselling, and the deposit process was straightforward.

Syracuse is a small airport with not many people.

Good service, well-maintained cars

The service was very good, but the staff kept pushing insurance.

Like: reserved a crew-cab truck for a long weekend with some friends. Got a Nissan Titan - really nice truck with very low miles, interior was in great condition. Excellent value!
Dislike: I literally have no complaints. I picked up at 12am, so the staffing at the counter was a little slow - but I understand that the pickup time was less than ideal.