Satisfied, no hard selling.

The pickup location is clearly marked and easy to find. It's in the parking lot next to the terminal, within walking distance. Returning the car is also very convenient; just follow the green line on the ground in the parking lot. There are plenty of staff available, unlike other companies where you have to do self-return. You can have the car inspected on the spot and know if you need to pay any extra fees. The staff are friendly and the car is new. Overall, a pleasant experience.

The suggested credit card linkage for tolls and fuel discounts required a pre-authorized hold on the credit card. Furthermore, the fuel discount involved an upfront service fee by the company, making the discount feel insignificant during refueling.

We picked up the car in the morning with hardly any wait time. The staff did not push us to buy insurance.

Like: I like Alamo car rental. Service plus price
Dislike: None