There was only one person in line when picking up the car, so the process was quite fast. Initially, they gave me the wrong car, a Ford FLEX, which was also large but smaller than the Suburban. I estimated that the luggage space wouldn't be sufficient, so they changed it after I pointed it out. They strongly recommended the roadside assistance plan, which costs 7 CAD per day. I hadn't intended to buy it, but considering the mountain roads, I bought it for peace of mind. In the end, I didn't need to use it. When returning the car, I was charged a late fee. After disputing it, the fee was waived. Although I did return the car about ten minutes late, the staff had indicated that up to an hour would be fine, which is why I was a bit late. Next time, I'll make sure to return it on time. My agreement was to return the car with a full tank, but the gas station attendant didn't fill it completely, which wasn't really my fault as I had asked him to fill it up. Fortunately, there was no penalty.

Very good

There was no queue at the time, and the staff was very attentive, explaining the procedures clearly.

When I rented a car on the Zuzuche website, I carefully read the site’s introduction and knew that the store would try to sell additional insurance. My English isn't very good, but the store’s service attitude was alright. Before signing the contract, the agent showed me an explanation about the extra insurance, which included a Chinese translation. However, the translation was done directly from English, and frankly, even as a native Chinese speaker, I couldn’t understand it. I asked the service agent if it was mandatory; he said yes, so I agreed. Then he printed out a contract for me to sign, and I realized it included the additional insurances mentioned on the Zuzuche website, which I originally didn’t want to buy. I told him I didn’t want any extra insurance, so he had to print a new contract for me. I booked a Chevrolet but got a Buick Excelle, similar to the car I drive at home, so it was easy to handle. However, being the first time driving abroad, I was a bit nervous. I drove around the airport area for a while, and after a few days, I felt that driving in Canada is mostly similar to driving at home. But it’s crucial to stop at intersections with a 'STOP' sign, regardless of whether there are vehicles or pedestrians. At intersections without traffic lights, you must follow the zipper merging rule. This is very important. One day, in a hurry to drop my child at school, I followed the car ahead too closely and almost crashed into a car coming from the perpendicular direction.

El auto muy bien sin fallas