I purchased both the full insurance from the store and from QEEQ in advance. The entire process of picking up and returning the car was very simple with no complications or pushy upselling. Staff were friendly, and I presented the translated documents and notarizations without any issues. They didn’t insist on having a Hague notarization either. The vehicle provided was a hybrid model, but the rental company didn’t inform beforehand that the battery levels would display between 1%-3%. Unsure of the situation, I confirmed with a gas station and QEEQ’s customer service that it’s not a problem – the car automatically switches to fuel mode for driving. Everything else about the service was great. As for the Jeep Compass model, the trunk is smaller than expected; it cannot fit four 28-inch suitcases but can hold three comfortably.

Very good

There were quite a few people and we waited nearly 40 minutes.

Although there were not many people, the wait time for picking up the car was quite long. No free upgrades were available; upgrading required extra payment. None of the listed services were provided.

Average