Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Overall satisfactory, but it seems the insurance bought domestically is not recognized abroad. In case of an accident, you have to contact the domestic platform to resolve it.

They overcharged during the return process, which was not great. However, QEEQ helped to resolve it quickly. Reminder to check the bill when returning the car.

No waiting time needed to pick up the car upon arrival.

The staff at the Alamo rental location in Calgary were very good, patient, and meticulous.