Overall service was okay. The only dissatisfaction was the vehicle arrangement. We were not given the specified model and got a very fuel-consuming one that we disliked.

It was not the car model I booked, and no appropriate refund was given.

1. The car provided was far different from the one I booked; 2. The translated document from Zuzuche was not accepted, and I had to wait more than an hour to get a new translation service, which cost me 600 yuan!!!

Renting a car through QEEQ is cheaper compared to other websites. Herts vehicles are a bit expensive, but the condition of the cars is good. The iroad navigation system borrowed for free from QEEQ is terrible, constantly needing to reset after parking and useless at critical moments. I always had to resort to using Google Maps on my phone. Having paid the shipping fee for this device feels like a waste. If there had been a rental fee for this navigation system, it would have been a complete regret. This is by far the worst navigation system I've ever used.

The service attitude was great, but the only regret is that we didn't get the expected model (Forester).