The pickup location is clearly marked and easy to find. It's in the parking lot next to the terminal, within walking distance. Returning the car is also very convenient; just follow the green line on the ground in the parking lot. There are plenty of staff available, unlike other companies where you have to do self-return. You can have the car inspected on the spot and know if you need to pay any extra fees. The staff are friendly and the car is new. Overall, a pleasant experience.

Did not have the reserved model, but provided a different one to meet customer needs.

Barely any queues, very smooth process

The pickup and dropoff were very fast, and the staff had a good attitude, but the car's condition was not particularly good.

Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..

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