Car and staff fine - price increase not happy with

We got an upgrade car as no cars in the category which we ordered were available. Nice car, friendly staff but no spare wheel in car or water in screen wiper tank. Otherwise great.

The car was great

The staff at the Rhodium ick up desk were very eager to sell the extra insurance even though I stated I had extra cover and therefore was not interested so pick up was long. Returning the car was not a pleasant experience and as a customer you were made to feel that you had to pass some kind of test during vehicle inspection I would not recommend it

Counter staff helpful - getting the car and dropping off too slow due to lack of staff

Platform ok - didn’t get a price drop

Was good, counter staff very helpful. Think the insurance thing is a bit cheeky really but i get it. Also they didnt know id reserved a car seat. Luckily had brought own anyway as airline said was no extra cost. Should be made clear about huge deposit if you dont take out insurance as i hadnt brought a card with that amount of cash on.