There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....
“My first time using QEEQ, and I'm satisfied with the experience!”
About Hertz:9.0/10
Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.
About QEEQ:10.0/10
My first time, and I'll be coming back next time I need a car rental! Managing the reservation was easy and flexible on the QEEQ app, and the price I found on QEEQ beat those I found on any other platform.
Like: So smooth and easy to drive and no problems at all. Dislike: I loved the car so much and wished I had one the same.
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Customer Service
the pick up was a disaster.
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View more >Dislike: I loved the car so much and wished I had one the same.