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Live chat Email us Service Code: 9564782125
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Was ok could of been better.

Reviewed: Wed, Apr 24, 2024
About Dollar: 8.0 /10
Rental did its job however I find it unflattering that rental was not cleaned prior to our reservation time. There was orange debri or dust through out the entire car as well as trash. Cup holders were not cleaned out nor was the vehicle wiped down. The AC vent cover was missing which was annoying because passengers cannot control their air flow. Vehicle also smelled like smoke so we took it upon ourselves to have the vehicle sprayed to eliminate the odor. Which should have been done on your end as well as a detailed clean of the car. Photos were taken as evidence as this was noticed upon entering the vehicle. Airport pick up is not the easiest so we for the most part assisted ourselves and had no time to request another accommodating vehicle as we waited an hour for this one. Please reach out if you have any questions or concerns.
About QEEQ: 8.0 /10
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Large SUV | Gmc Yukon or similar

Relevant Reviews on Dollar HOUSTON INTRCNTL AP

Maxine Commons

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Reviewed: Tue, Nov 26, 2024
About Dollar: 10.0 /10
Good.
About QEEQ: 10.0 /10

Thera Jeames

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Reviewed: Tue, Jun 25, 2024
About Dollar: 6.0 /10
The front desk staff talked a lot and told us there were no gas stations near the airport.
About QEEQ: 10.0 /10

S.Geoghegan

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Compact | Ford Focus 2 Doors or similar
Reviewed: Fri, May 3, 2019
About Dollar: 6.7 /10
Picking up the car was a pain. First, there was an issue with Dollar processing my credit card. Calls to my credit card company showed that there was no problem. I had to bail on the reservation desk and go to the Dollar Kiosk, which was able to process my credit card with no problem. The kiosk attempted to print my documents (contract, etc), but only blank pages emerged. I was told to proceed to the garage and just take "any car in area B". This process took at least 45 minutes. I went out to pick up my car from the garage. The Dollar representative said I was not supposed to take any car from area B, as I had been instructed by the Dollar representative. She sent me back to the counter, where I had to wait in line for the 3rd time to sort it all out. The representative at the counter printed out my contract and wrote the letter "B" on the front. I went back to the garage with this new document in-hand and was told to take any car from area B.... I found the process to be slow and frustrating. I pre-booked online, yet came across lots of confusion and delays when it came to pick-up. The Dollar employees were patient and accommodating, but the systems they were navigating to get me a car were obviously slowing them down.

A.Denzmore

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Standard | Volkswagen Jetta 2 Doors or similar
Reviewed: Thu, May 2, 2019
“A few minor issues like no windshield washer fluid but overall it was great”
About Dollar: 8.0 /10
Vehicle did exceed expectations
About QEEQ: 10.0 /10

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Full Size | Chevrolet Malibu or similar
Reviewed: Tue, Feb 12, 2019
“Very good, but a rip off kn Toll Road Feed!”
About Dollar: 9.3 /10
The policy for Toll Road fees was a rip off. $12.00 per day?? When individual Tolls are between $0.60 and $1.50? Unconscionable!
About QEEQ: 8.0 /10

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