Best

No need to wait in line, the process is simple and quick, and they don't forcefully push insurance.

Rented the car for a total of 2 days. The attitude was okay when picking up the car, but really bad when returning it. Since our English isn't very good, we saw a charge on the receipt and went back to the counter to ask about it. The counter said we had paid for one day but still owed for another day. We had already paid for two days in full through Zuzuche, so why were we being charged again? We tried calling Zuzuche, but couldn't get through during the National Day holiday. The phone just cut off after a few rings. After much back and forth, we still couldn't reach them. Is this what we can expect during an emergency? By then, the African-American lady at the Alamo counter was very rude and ignored us. We had to ask a male staff member nearby, who finally clarified that no additional payment was needed.

Responsible and no extra charges, free additional driver, but the queue was too long.

The staff were patient and enthusiastic.

The car was brand new, clean, and easy to access. The gentleman at the desk was friendly and helpful.

Booking was smooth and billing was timely and accurate. Anything that is easy with travel is a win for a family of 5.